Your privacy matters to us. This policy explains how Slant collects, uses, and protects your information.
When you create an account, we collect your name, email address, company name, and professional role. If you subscribe to a paid plan, we collect billing information through our payment processor, Stripe.
We automatically collect information about how you use Slant, including site analyses performed, reports generated, search queries, and feature interactions. This helps us improve our service and provide you with relevant insights.
When you conduct site analyses, we process location data including addresses, coordinates, and geographic identifiers. This data is essential to our core service of providing commercial real estate insights.
We integrate with third-party data providers including Esri, Placer.ai, and Google Maps to aggregate demographic, traffic, and geographic data for your analyses. Data from these sources is processed according to their respective terms.
You may upload proprietary data files (spreadsheets, PDFs, documents) to enhance your analyses. We process this data using AI to extract insights relevant to your reports.
We use your information to deliver AI-powered site analyses, generate reports, and provide the core functionality of the Slant platform.
Our AI systems process location data, third-party data, and any uploaded files to generate insights, recommendations, and reports. AI processing is performed using secure, enterprise-grade infrastructure.
We analyze aggregated, anonymized usage patterns to improve our platform, enhance AI model accuracy, and develop new features.
We send transactional emails (account confirmations, report completions) and, with your consent, product updates and marketing communications. You can unsubscribe from marketing emails at any time.
We use Stripe to process payments securely. Your payment information is handled directly by Stripe and is subject to Stripe's privacy policy. We do not store complete credit card numbers on our servers.
We share data with service providers who help us operate Slant, including cloud hosting (Vercel, Supabase), payment processing (Stripe), AI services (OpenAI, Anthropic), and data providers (Esri, Placer, Google). These providers are contractually obligated to protect your data.
If you're part of a team or enterprise account, account administrators may have access to usage data and reports within your organization.
We may disclose information if required by law, court order, or government request, or to protect our rights, safety, or property.
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We do not sell your personal information to third parties for advertising or marketing purposes.
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption. Your reports and uploaded files are stored in secure, SOC 2 compliant infrastructure.
We implement strict access controls and authentication measures. Only authorized personnel can access customer data, and all access is logged and audited.
Our infrastructure is hosted on enterprise-grade cloud platforms with continuous monitoring, intrusion detection, and regular security assessments.
We maintain incident response procedures and will notify affected users promptly in the event of a data breach as required by applicable law.
You can access your account data, download your reports, and export your data at any time through your account settings.
You can update your account information directly in the platform. Contact us if you need assistance correcting other data.
You can request deletion of your account and associated data. Some data may be retained for legal compliance or legitimate business purposes.
You can opt out of marketing communications at any time. Note that transactional emails related to your account and service are not optional.
California residents have additional rights under the CCPA, including the right to know what personal information we collect, the right to delete, and the right to opt out of sales (though we do not sell personal information).
If you're in the EU or UK, you have rights under GDPR including access, rectification, erasure, restriction, portability, and objection. Our legal basis for processing includes contract performance, legitimate interests, and consent.
We retain your data for as long as your account is active. Reports and analyses are stored until you delete them or your account.
Upon account deletion, we remove your personal data within 30 days, except where retention is required for legal compliance, fraud prevention, or legitimate business purposes.
We may retain anonymized, aggregated data for analytics and service improvement purposes indefinitely.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the platform.
We encourage you to review this policy periodically. Your continued use of Slant after changes constitutes acceptance of the updated policy.
For privacy-related questions, data requests, or concerns, contact us at privacy@slantcre.com or at the address below.
Slant, Inc. Attn: Privacy Team 156 Clinton Street Brooklyn, NY 11201